Domestic Violence

London Metropolitan Police Resources

If you’re experiencing domestic abuse the London Metropolitan Police have compiled several domestic support services as well as their own service, for anyone to use. Have a look at the resources below and please use them if you feel they help you in anyway.

The police

Call the UK police non-emergency number, 101, if you need support or advice from the police and it is not an emergency. 

The police can arrest someone who has, or suspect is about to cause an arrestable offence. Even if the violent person is not arrested the Police can help with:

  • Assisting you and your children to get to a refuge or safe place
  • Go with you to your home to collect belongings
  • Make sure you receive required medical attention if you need it
  • Speak to the violent person separately from you
  • Provide advice and information and refer you to Community Safety Unit for your area

Partner organisations

Women’s Aid Domestic Violence Helpline

Free 24-hour national helpline run by Women’s Aid and Refuge.


Telephone: 0800 970 2070

National Centre for Domestic Violence

A charity that specialises in providing you with assistance to obtain injunctions from being further abused.


Telephone: 0844 804 4999

Victim Support Service

National charity giving free and confidential help to victims of crime, witnesses, their family and friends.


Telephone: 0808 1689 111

The Iranian and Kurdish Women’s Rights Organisation (IKWRO)

Provides assistance and support to Kurdish, Farsi and Arabic-speaking women living in London.


Telephone: 020 7920 6460

Southall Black Sisters

Supports the needs of black (Asian and African-Caribbean) women.


Telephone: 020 8571 9595

Ashiana Project

Provides temporary, safe housing for South Asian, Turkish and Iranian women aged 16-30 experiencing domestic violence. Helps those who may be suffering from violence and threats of violence at the hands of their family or community (honour-based violence) or from forced marriage.


Telephone: 020 8539 0427 

National Stalking Helpline

Provides information and guidance on the law, how to report stalking, gathering evidence, staying safe and reducing the risk.


Telephone: 0808 802 0300

Hounslow Domestic Violence Network

Whether you are afraid of your partner, ex-partner or a family member you have every right to protect yourself. Hounslow Domestic Violence Network aims to provide victims with information regarding domestic violence. To pick up one of their leaflets please visit the Hounslow Civic Centre

Here we have outlined some of the key advice that they have provided for safety from domestic violence.


Regardless of whatever your housing situation is you can approach any Housing department for assistance in the UK who have a duty to support you and provide accommodation from violence.

Legal advice

If you are suffering from domestic violence you should seek legal advice. We recommend that you access advice options about non-molestation order and occupation orders.

Safety information, planning and advice

For confidential information 24hours a day contact the National Domestic Violence helpline

Telephone: 0800 2000 247

Emergency Numbers

Domestic Violence Outreach Service: 020 8754 3319

Citizen Advice Bureau: 0870 1269 500

National Child Protection Helpline (NSPCC): 0808 800 5000

Broken Rainbow for lesbian, gay, bi-sexual & transgender victims: 08452 60 44 60

Refuge Floating Support Service: 020 8742 7745

Pukaar: 020 8577 6059


On any given day Refuge supports 3,700 women and children fleeing violence. Every single residence that Refuge treats is given emotional and practical support throughout their stay. Their specialist staff also provide support with:

  • Safety planning
  • Finding a new home
  • Locating nurseries and schools
  • Accessing health, community and cultural services
  • Legal advice, including guiding women through the court system
  • Budgeting and accessing welfare benefits
  • Training, education and employment

To contact Refuge use


Telephone: 0808 2000 247 | 020 7395 7700

DViP – Male domestic abusers programme

DViP is a service to help any man who has been violent and abusive to their partner or ex-partner. The aim is to help men who acknowledge that their behaviour has been abusive and want to change no matter what ethnicity, age, class, religion sexuality or disability. If you are female and abusive you should still contact the programme as they may offer a service to help you as well.

The programme will be safe and friendly and will help you understand your anger and help your management of this, explore why you may have been abusive and overall help you in stopping your violence and building positive relationships.

To be referred all men need to consent to their partner or ex-partner being contacted and informed about attendance or any further issues and basic support and information. This will also be the case if you have been referred by social services.

The programme is free for those who have been referred by social services, but self-referrers will be asked to contribute towards the cost.

To contact DViP use the following information


Telephone:  020 7633 9181

Email: [email protected]